Payment
Our travel conditions are clear and simple, to avoid any misunderstanding.
After you accepted your booking on VisitThailand.travel you need to pay 5% of the total price, in order to activate your reservation. This payment must be done within 24 hours and can be completed with credit card or a banktransfer.
The second payment, will be 25% of the total travel sum. And must take place within 5 working days after the first payment. After your payment of 25% our reservation team will send you your travel documents and itinerary.
The third payment will be the last 70% , this remaining sum must be paid 30 days before your arrival in Asia. After your last payment our reservation team will send you the remaining travel documents and itinerary by email (at least 7 days before arrival).
In some cases, it is not possible to send E-tickets or E-vouchers. In that case, the documents are send to you by registered air mail. Original vouchers and documents are handed over to you upon arrival.
Please be adviced that some hotels in peak season (December 20 to January 10) demand a down payment of 100% from their guest before the check-in.
If certain hotels, tours or trips are not available, you will be offered alternatives.
Cancellation policy
Cancellation policy:
Cancellation made 30 days before arrival, a cancellation fee of 20% from total amount will be charged.
Cancellation made between 07 - 30 days before arrival, a cancellation fee of 50% will be charged.
Cancellation made less than 07 days before arrival, a cancellation will not be accepted, no refund can be made.
Insurance
VisitThailand.travel advises you to not leave home without having a personal travel insurance.
VisitThailand.travel is a legally registered company. Our clients benefit from a local insurance health or insurance up to amounts of 300.000 Thai Baht.
For questions or requests of any kind, please send an email to arjan@win-winasia.com 
The second payment, will be 25% of the total travel sum. And must take place within 5 working days after the first payment. After your payment of 25% our reservation team will send you your travel documents and itinerary.
The third payment will be the last 70% , this remaining sum must be paid 30 days before your arrival in Asia. After your last payment our reservation team will send you the remaining travel documents and itinerary by email (at least 7 days before arrival).
In some cases, it is not possible to send E-tickets or E-vouchers. In that case, the documents are send to you by registered air mail. Original vouchers and documents are handed over to you upon arrival.
Please be adviced that some hotels in peak season (December 20 to January 10) demand a down payment of 100% from their guest before the check-in.
If certain hotels, tours or trips are not available, you will be offered alternatives.
Cancellation policy
Cancellation policy:
Cancellation made 30 days before arrival, a cancellation fee of 20% from total amount will be charged.
Cancellation made between 07 - 30 days before arrival, a cancellation fee of 50% will be charged.
Cancellation made less than 07 days before arrival, a cancellation will not be accepted, no refund can be made.
Insurance
VisitThailand.travel advises you to not leave home without having a personal travel insurance.
VisitThailand.travel is a legally registered company. Our clients benefit from a local insurance health or insurance up to amounts of 300.000 Thai Baht.
For questions or requests of any kind, please send an email to arjan@win-winasia.com
Travel Proposals
Do you want your travelproposal to be a lot cheaper? its possible. We can replace local flights for night trains and private transfers can be replaced for 'joined' transfers (with others).
If you want more comfort and luxury? Just ask. Please mention this when making a booking or request a form.
Whether you want to prolong , shorten or modify the journey? It can all be done. Let us know and we will come back with a proposal according to your wishes!
Flights
note: the prices of tickets in our proposals can change until tickets are confirmed (we confirm a ticket aprox. 1 month in advance).
The reason why we wait to book the airline tickets is because AirAsia won't make anymore changes once the tickets are booked. If something in the amended program changes or gets cancelled and it is not possible to fly on the stimated date, the tickets will be useless. Therefore we always wait until one month in advance, so we know that everything is confirmed.
Furthermore Flighttickets can changing rapidly due to weather airfare, taxes, oil prices etc.
Train Tickets
Since we can only buy train tickets up to30 or 60 days before your trip, we depend on the number of tickets sold at that time. There are about 12 first class cars a night sections which fit two people. The tickets will only be established when we bought it. It is possible that we would have to change from first class to second class.
* Prices in our proposals are dependent on the EUR - THAI BATH exchange rates.